What imaging solution to choose?

When a clinician is faced with the question of what hardware, intraoral x-ray unit equipment or other dental products to choose for the clinic the amount of manufacturers and solutions can be quite overwhelming. The systems might seemingly have the same specifications and can easily come across as identical. There are however some quite simple guidelines that can help to make the choice a bit less intimidating.

Bigger is usually better. The bigger the manufacturer the better quality control and R&D they usually have. Although this is not always the case since some big companies might exploit their leading position in the market (and some smaller upcoming firms might have a superior product but lack the marketing power to grow just yet) the size of the firm is usually a good indicator of stability and product quality.

What’s closer to you is easier for you. If the supplier has offices near you it makes it a lot easier to test the equipment beforehand and to get help if you run into problems with the product. The best situation for you is if you can ask a sales rep to come around to your workplace and demonstrate firsthand how the product works. If the supplier has local offices in your country with a native workforce communication is a lot easier.

A proven track record can bring peace of mind. The longer the manufacturer has been around the better it usually is. It is also easier to find information and reviews on their products, which build trust and give an overall view of the manufacturer’s capability in delivering quality products.

Cheaper is not better. Even though everyone would love to get top quality at the lowest price the fact is that price is often an indicator of quality. If something seems a lot cheaper than what competitors are offering it is usually reflected on product quality. Be wary of manufacturers who offer you deals that seem too good to be true: they usually are.

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